Reference

Terms and Conditions That Govern Your a90 Account

These terms set out the rules under which your a90 account operates — from how deposits are processed via UPI, Paytm, and PhonePe, to how withdrawals are verified…

Account eligibility depends on local lawDeposits via UPI, Paytm, PhonePeWithdrawal verification processDispute resolution pathwayTerms updated with advance notice
a90 Terms and Conditions That Govern Your a90 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Team online

Live Chat

Our support team is available around the clock through live chat on a90.asia. Raise any question about your account terms, a clause you do not understand, or a withdrawal condition and we will respond within minutes.

Email Support

Send a detailed query about any section of these terms to our support email. We aim to respond within 24 hours with a clear, written explanation referencing the specific clause you have asked about.

Help Centre

Our help centre at a90.asia hosts a dedicated Terms section where every clause is explained in plain language. Search by topic — account, deposits, withdrawals, or dispute handling — to find the answer directly.

ACCOUNT SECURITY AND DATA

How a90 Handles Your Data and Account Security

We keep your personal data and financial records secure using industry-standard encryption on every connection to a90.asia.

Data Storage

Your account details, transaction records, and session history are stored on secured servers.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your lobby settings.

Account Access Control

Each account is protected by a password you set and, optionally, two-factor authentication.

Withdrawal Verification

Before a withdrawal is processed, we verify that the destination UPI handle, Paytm wallet, or PhonePe number matches the details…

Data Correction Requests

If any personal information held on your account is incorrect, contact us via live chat or email with supporting documents.

Terms Change Notifications

When we revise these terms, we send a notification to your registered email address and display a banner on a90.

Common Questions About These Terms

Below are the questions we hear most often from account holders about how these terms work in practice — from how changes are communicated to how disputes are resolved.

We notify you at least seven days before any change takes effect. Continuing to use your account after that date counts as acceptance. If you disagree, you may close your account before the new terms apply.

Access depends on local law in your specific state or union territory. We make the platform available where local law permits; it is your responsibility to confirm that access is lawful where you are located.

We retain your transaction and identity records for the period required under applicable law, then permanently delete them. You may request a copy of your data before closing by contacting our support team via email.

Start by raising a dispute through live chat on a90.asia with your transaction ID and a brief description. If the chat resolution does not satisfy you, escalate in writing to our support email and we will treat it as a formal complaint.

The core account terms apply equally to all payment methods. Each method may have its own processing timeline — UPI and PhonePe typically clear in under a minute, while Paytm wallet transfers may take slightly longer depending on network conditions.

Contact our support team by email with a copy of the correct document. We will review it within five working days and update the record. You will receive a written confirmation once the correction has been applied.

Yes. We may suspend or close an account if there is evidence of a terms breach, fraudulent activity, or if continued access conflicts with local law requirements. We will notify you of the reason unless doing so would compromise an investigation.