Reference

Our Terms, Your Rights at a90

Every account on a90 operates under a clear set of terms — covering how we handle your data, what governs your account, and where you can reach us…

Privacy PolicyTerms of UseCookie PolicyAccount Data RightsJurisdiction Notice
a90 Our Terms, Your Rights at a90
LEGAL CONTACT PATHS

Reach Us on Any Legal or Policy Matter

If you need to raise a concern about our terms, request a copy of your data, or ask about how a specific policy applies to your account, these are the channels we monitor around the clock. Our compliance team reviews every formal request and aims to respond within 72 hours.

Team online

Email Support

Send your legal query or data request to our compliance address. We acknowledge every email within 24 hours and provide a full response within 72 hours on working days.

Live Chat

Start a live chat session from any page on a90.asia. Our agents can clarify specific clauses, point you to the right policy section, or escalate your query to the compliance team directly.

Formal Written Request

For data deletion, data portability or account closure requests under applicable law, submit a written request via email with your account ID so we can process it accurately and within the statutory period.

HOW WE HANDLE YOUR DATA

Data Practices and Account Security at a90

We take a layered approach to protecting the information you share with us — from the moment you register through every transaction you make via UPI, Paytm or…

Data Collection

We collect only what is necessary: your name, contact details, payment identifiers and session activity.

Cookie Usage

Our site uses functional and analytical cookies to keep your session active and to understand how pages are used.

Account Security

Passwords are stored using one-way hashing. We apply session-token expiry and flag unusual login locations.

Data Retention

We retain your account data for as long as your account is active and for the period required by applicable…

Your Access Rights

You may request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion…

Compliance Contact

Our compliance officer handles all formal legal and data-protection correspondence.

Answers to Common Legal and Policy Questions

These questions cover the most common concerns raised about our terms, your account data and how our policies work in practice. If your question is not here, contact our support team directly and we will point you to the right clause.

Your account is governed by the terms published on a90.asia at the time of registration. Access to our services depends on local law, and the applicable jurisdiction is detailed in the full terms document available on the site.

We collect your name, email address, phone number and payment identifiers — such as your UPI handle or Paytm number — solely to operate your account, process deposits and withdrawals, and respond to support queries.

Yes. Submit a written request to our compliance email with your registered account ID. We will compile and deliver a copy of your personal data within the period required by applicable data-protection law.

Email our compliance team with your account ID and a clear deletion request. We process deletions within the statutory window. Note that some records may be retained for the period required by financial or legal obligations.

We use functional cookies to maintain your session and analytical cookies to understand page performance. You can disable non-essential cookies in your browser settings at any time; your account will continue to work normally.

After closure, we retain records for the minimum period required by applicable law — typically related to transaction history and identity verification. Once that window passes, your data is securely removed from our active systems.

Reach out to our compliance officer by email, including your account ID and a description of your concern. We acknowledge all formal complaints within 24 hours and provide a substantive response within 72 hours on working days.